Return Policy

At LoFlows, customer satisfaction is our priority. If you're not completely satisfied with your purchase, please review our return and exchange policy below.

Eligibility for Returns & Exchanges

Items may be returned or exchanged if they:

• Are returned within 7 days of delivery.

• Are unused, unwashed, and unworn.

• Have all original tags and packaging intact.

• Are not damaged due to misuse or improper handling.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale or clearance items.

• Customized or personalized products.

• Items without original tags or packaging.

• Products showing signs of wear, washing, or alteration.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will review your request and arrange a replacement or appropriate solution.

Refunds

Once your returned item has been inspected and approved, your refund (if applicable) will be processed using the original payment method or another agreed method. Shipping charges are non-refundable unless the return is due to our error.

Exchange Process

If you wish to exchange an item for a different size or color, please contact our customer support team. Exchanges are subject to product availability.

Contact Us

If you have any questions about our Return & Exchange Policy, please contact us.

Email: loflowsofficial@gmail.com

Phone: +92 344 245 4437